General Conditions of Sale

Article 1: Preamble & Definitions
The following provisions establish the general conditions of sale, the terms listed below have the following meanings:

The “Site”: The online store wurecosmetics.com selling WURÉ brand products is operated by the
Seller accessible at the following address: https://wurecosmetics.com

The “ Seller ” or “ We ”:

WURE COSMETICS SAS , head office: 1 avenue alsace lorraine 92500 Rueil-Malmaison

SIRET: 90264454100010

VAT: FR58902644541

WURÉ is a trademark registered with the INPI.

Email: serviceclients@wurecosmetics.com

The “ Client ” or “You”: A natural person, declares to be at least 18 years old and to have legal capacity or to be the holder
parental authorization allowing him to place an Order on the Site and acting as a consumer, that is to say
purposes which do not fall within the scope of his professional, commercial, craft, liberal or agricultural activity.

The “ Product(s) ”: Any item offered on the Site, on the day of consultation.

The “ Prices ”: rates indicated on the Products (in Euro or local currency). They take into account any reductions as well as
VAT, applicable on the day of the Order.

An “ Order ”: Any purchase order relating to one or more Products appearing on the Site

“ Customer Service ”: The Seller’s department from which You can obtain additional information on the
Products, conditions of sale, your Orders, information on current deliveries or to make a complaint.

Article 2: Purpose and scope of application
These General Conditions govern the rights and obligations of the parties in the context of the online sale of goods and
services offered by the Seller to the Customer, from the Order to delivery, including payment and use of services
made available on the Site.

These conditions apply to the exclusion of all other conditions.

Together with the Online Order, they constitute the contractual documents binding on the parties concerned.

These General Conditions are referenced at the bottom of each page of the Site by means of a link (CGV) and must be
consulted before placing an order. The Customer is invited to read carefully.
Clicking on the checkbox "I have read and accept the general conditions of sale" when ordering means
that you accept these general conditions of sale.

The Seller reserves the right to modify these general terms and conditions of sale at any time. However,
The General Conditions of Sale applicable to the Order placed by a Customer on the Site are those accepted by the
Customer at the time of placing his Order.

Article 3: Products
3.1 Characteristics

Each Product is presented by means of an information sheet which specifies its essential characteristics,
including its nature, its description, the list of ingredients, the photo of the Product and its Price.

The Products offered for sale are those described on the Site. We take the greatest care in providing
particular to the description of the Products. However, if errors or omissions may have occurred with regard to this presentation,
the Seller cannot be held liable. The photographs and texts illustrating the Products are not contractual.
The packaging of the Products, their graphic charter, is subject to regular changes to ensure they are always up to date.

3.2 Availability

The Seller undertakes to honor Orders received only within the limits of available stocks of Products.
If the Product(s) are unavailable, we undertake to inform the Customer as soon as possible.

Availability may vary within a day depending on sales levels.

We update availability very frequently. In case of unavailability of Products,
We will notify you by email.

The unavailability of a Product is mentioned on the page of the Product concerned and in the basket summary.
Thus, the Products may appear with the mention “expected shipping date”, “pre-sale”…

If the Seller cannot obtain an ordered Product, the company will notify the Customer of the expected delay by email.
The latter may then request reimbursement of the sums paid within 14 days at the latest of their payment,
either the exchange of the unavailable Product for another Product, or the cancellation of the Order. No cancellation penalty
will not be applied for such cancellation of Order. No cancellation compensation
(apart from the full refund of the Order) may also not be requested, such unavailability resulting
the time taken to update these unavailabilities.

The Seller cannot be held responsible for non-performance of the contract concluded in the event of stock shortage or unavailability.
of the Product, force majeure, pandemic, disruption or total or partial strike, in particular of services
postal and means of transport and/or communications, flood, fire.

Article 4: Price

The Prices are indicated for each of the Products in euros including all taxes for France and the European Union,
excluding delivery costs. Delivery costs are in fact charged in addition. (unless otherwise specified) For more details,
Please refer to the “Delivery” article.

For countries outside the European Union, additional costs related to the export of goods (customs duties, etc.)
are the responsibility of the Customer. We may modify the Prices displayed on our Site at any time but We undertake to
apply the Prices in force which will have been indicated to You at the time of your Order.

Article 5: Order

The Seller reserves the right to cancel or refuse any Order from a Customer with whom there is or appears to be a
during the processing of a dispute, in particular a payment dispute. The sale will only be concluded upon payment of the Order.

5.1 The selection

You can consult the characteristics of each of the Products by browsing the Site.

You simply need to select the desired Product(s) and click on the “Add to Cart” button to add them to your Cart.

Once you have completed your selection, simply click on the “view basket” icon (visible at the top of the Site) to
view all selected Products.

The Order validation process is the next step.

5.2 Validation of the Order

To do this, it is necessary to provide the delivery address for this Order so that the delivery costs can be calculated.

You would be able to connect to your Client account (if existing account) using your username and password.
or where applicable to be able to create your account by checking the box “Create your account).

Guest Orders (without creating an account) are permitted. However, the Customer must provide
all the information necessary to process your Order.

You can then proceed to the payment process.

5.3 Payment

It is possible to pay for your Order by: PayPal, credit card or gift card issued by the Seller only.

It is always possible to modify your Order and return to previous steps at any time.

Before finalizing your payment you will be able to check your Order.

We invite you to accept these general conditions of sale.

By clicking on the confirmation button of your Order, you agree to pay the amount shown on the page
confirmation.

5.4 Confirmation

Once your Order has been validated, you will receive a confirmation email containing all the terms of your Order.
to the email address you have provided. You will also be sent an electronic invoice (We will only print an invoice
upon explicit request from the Client).

Article 6: Payment

The Customer is informed that validation of his Order on the Site implies the obligation to pay the Price indicated.
In any event, the Seller reserves the right to refuse any Order or any delivery in the event of an existing dispute with the Customer,
total or partial non-payment of a previous Order by the Customer, refusal of authorization of payment by bank card
banking institutions.

You can choose to pay:

by credit card (Visa, Mastercard, American Express). Payment is made directly via the secure server of
our partner STRIPE, a secure payment operator. No banking information concerning the Customer therefore passes through the Site.
by Paypal.
by WURÉ e-gift card

Article 7: Delivery

The Products are delivered to the postal delivery address provided by the Customer during the Order process.

7.1 Customer Information

The Customer must ensure that they have provided accurate and complete information regarding the delivery address.
(including: street number, building number, access code, name and intercom number, telephone, etc.). In the event of an error in the wording
delivery details, We cannot be held responsible for the impossibility of delivering the Product to the Customer.

7.2 Package returned or not received

If a package has been returned due to the Customer's responsibility (error in the delivery address, package not collected from the relay point
within the time limit). The Seller cannot be held responsible, the package may be reshipped to the new address indicated after
payment of actual delivery costs (depending on weight, chosen carrier, destination).

In the event that the Customer requests a refund, the shipping costs incurred will be deducted from the refunded value.
with the carrier for sending the package (including in the case where delivery was initially offered to You).

The Seller shall not be held liable for Orders marked as “Delivered to your mailbox” and reported as
not received by the Customer.

We invite you to report it to us if the problem occurs within a maximum of 24 hours so that we can initiate a
claim against the carrier, but only the return from the carrier will be valid. No refund will be made if the return
of the latter remains unchanged.

7.3 Damaged package

If the Customer receives a damaged package (already opened, visible defects), please indicate your reservations on the slip.
delivery from the carrier immediately, clearly indicating “ PACKAGE VISIBLY DAMAGED ”, and to send to Us
any document (slip, Order number and reservations) in order to help Us engage the carrier's insurance and this
within 24 hours. All information must be sent to us by email at serviceclients@wurecometics.com

We recommend that you never accept a damaged package.

7.4 Missing Products

In the event of missing Products, or an error in the Products received, the Customer must notify the Seller's customer service,
the same day of delivery by email to serviceclients@wurecometics.com

7.5 Delivery costs

Delivery costs are charged in addition to the Price of the Products.

The delivery costs will be communicated to the Customer before validation of the Order, once the delivery country has been indicated.

For countries outside the European Union, additional costs related to the export of goods (customs duties, etc.)
are the responsibility of the Customer.

7.6 Shipping and delivery time

Regarding shipments, Orders placed on the Site are collected every day from Monday to Friday, except public holidays.
We undertake to dispatch any Order within a maximum of 5 working days if the Products are available unless
contrary announcement on the Site (example: exceptional closures, etc.).

Delivery times vary depending on the carrier chosen and the country of destination of the package.
These deadlines will be communicated for information purposes only when the Order is validated.

We would like to warn you that the times indicated correspond to the times guaranteed by the carriers.
under normal conditions, please note that Christmas periods, bad weather, etc. are not considered normal conditions.
pandemic, snow, force majeure, etc. In these cases, deadlines may be exceptionally extended.

Article 8: Right of withdrawal

In the context of distance selling, the Customer has, according to Article L 121-20 of the French Consumer Code, a right to
withdrawal, which he can exercise without reason, within a period of fourteen (14) clear days from delivery of the Order,
which will be exercised by the return of the Product (in the original packaging, in the original condition, new, unused).

Return costs are the responsibility of the Customer unless it is a proven defect or a fault attributable to the Seller.

We invite you to contact the Seller in all cases:

- with form available on this page
- by email to serviceclients@wurecosmetics.com specifying:
- Name, first name
- Order Number

The Customer must take particular care to properly package the Products for return in order to ensure their protection.
After receipt and analysis of the package received, the refund will be made within 7 days from receipt of the
complete package.

The Client must, without undue delay and, in any event, no later than fourteen (14) days after communication of its decision
to withdraw from this contract, return the Product(s) to the following address:

WURE COSMETICS
1 avenue alsace lorraine 92500 Rueil-Malmaison
Email: contact@wurecosmetics.com

Article 9: Personal data

The Seller processes the Customer's personal data in accordance with its data privacy policy.
which is available on the site.

Article 10: Applicable law

These general conditions are subject to French law. Any dispute must be resolved by prior attempt
amicable settlement. Failing this, jurisdiction is assigned to the competent French courts.

Article 11: Intellectual property

WURÉ is a trademark registered with the INPI.

The entire content of the Site is the exclusive property of WURE COSMETICS. Consequently, no reproduction
or partial or total representation on any medium whatsoever of the elements making up the Site, their use as well as
their provision to third parties cannot take place without the prior written consent of WURE COSMETICS.

Article 12. Force majeure

The performance by the Seller of all or part of its obligations will be suspended in the event of the occurrence of a fortuitous event or force majeure.
which would hinder or delay its execution are considered as such the different cases recognized by French case law.
In such an unforeseen event, WURE COSMETICS will inform its Customers within 7 days by email.

Article 13: Guarantees

In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof cannot deprive the Client
of the legal guarantee which obliges the Seller to guarantee it against all the consequences of hidden defects in the Products.

Furthermore, the Seller reminds that the Products, services and information offered do not in any way replace the vigilance of all
adult moments.

The Seller shall not be held liable in the event of non-compliance with the legislation of the country where the Products are delivered.
It is the Customer's responsibility to check with local authorities the possibilities of importing or using the Products or services.
that you are considering ordering.

Article 14: Customer Service

For any information or questions, you can contact us:

- with the contact form
- by email: serviceclients@wurecosmetics.com